Ryan C. Winter is a brand and trademark of Ryan Winter LLC, a Florida-based business advisory firm. Ryan Winter LLC is committed to protecting your privacy and providing a transparent experience when you interact with us online or through our services. This Privacy & Fulfillment Policy explains what information we collect, how we use it, how we fulfill service and product orders, and what rights you may have under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Importantly, business brokerage services are not provided by Ryan Winter LLC. All business brokerage activities are conducted exclusively through Truforte Business Group, an independent brokerage. Ryan Winter LLC does not list, broker, or transact business sales.

FULFILLMENT POLICY

1. Advisory & Strategy Services

Ryan Winter LLC provides fractional leadership, Value Builder advisory, operations advisory, and business strategy services. These services are fulfilled under a formal agreement (proposal, contract, or engagement letter) outlining timelines, deliverables, and scope.

Service fulfillment may include:

• One-on-one or group sessions

• Strategic planning documents

• Coaching or advisory sessions

• Internal process design or implementation

Delivery may occur via video calls, email, digital platforms, and, in limited cases, prearranged in-person sessions.

2. Workshops, Courses, and Digital Products

For workshops and downloadable tools (e.g., templates, assessments, guides, slide decks):

• Fulfillment is typically instant upon successful payment unless otherwise noted.

• Access is provided via email or an online portal.

• You are responsible for downloading and safeguarding digital materials once delivered.

3. Scheduling and Rescheduling

All appointments must be scheduled in advance. Sessions may be rescheduled with at least 24 hours’ notice. Missed appointments without proper notice may be forfeited at our discretion.

4. Refunds and Cancellations

Refunds are not guaranteed and are evaluated case-by-case.

• Digital products are non-refundable once accessed or downloaded.

• Advisory services may be eligible for partial refunds only if services have not yet been rendered.

• In the event of non-performance by Ryan Winter LLC, we will work toward resolution, which may include a refund or service credit.

To request cancellation or a refund, email ryan@ryancwinter.com.

5. Business Brokerage Services

Ryan Winter LLC does not provide business brokerage services.
All brokerage services, including business listings, buyer/seller representation, and transaction activities, are conducted exclusively through Truforte Business Group, an independent brokerage. Engagement with Truforte is separate from any relationship with Ryan Winter LLC.

PRIVACY POLICY

1. Information We Collect

Personal Data
We may collect:

• Name, email, phone number, job title, company name, mailing address

• Billing and payment information (processed via secure third-party processors)

• Information submitted via forms, scheduling tools, surveys, or communication

Usage Data
We may collect:

• IP address, browser type, device identifiers, pages visited, time spent on the site

• Data gathered via cookies, analytics tools, and similar technologies

Sensitive Personal Information
Ryan Winter LLC does not knowingly collect sensitive data (e.g., medical or biometric information) unless voluntarily submitted for a specific service request.

2. How We Use Your Information

We use data to:

• Provide and manage services

• Send requested materials or program access

• Communicate about appointments or engagements

• Process billing and support requests

• Improve website and service performance

• Conduct marketing (with consent where required)

We do not sell or rent personal data to third parties.

3. Legal Basis for Processing (GDPR: EU/EEA Residents)

We process data only when:

• You provide explicit consent

• It is necessary to perform a contract

• We have a legitimate business interest

• We must comply with legal obligations

4. Your Rights

Depending on jurisdiction, you may have rights to:

• Access, correct, or delete personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent

• File a complaint with regulatory authorities

To submit a request, email privacy@ryanwinterllc.com or ryan@ryancwinter.com. Responses will be provided within required legal timeframes (typically 30 days).

5. Third-Party Services & Data Sharing

We utilize secure third-party providers, including but not limited to:

• Google Analytics – user behavior analytics

• Calendly – scheduling

• Stripe / PayPal – payment processing

• Google Workspace – communication and file storage

• ConvertKit / Mailchimp – email marketing (opt-in only)

These providers access data only as required to perform their functions.

6. Cookies & Tracking

We use cookies to:

• Improve site functionality

• Analyze user behavior

• Enable core features, including forms and scheduling

Users may disable cookies through browser settings. A cookie consent notification is provided where legally required.

7. Data Retention

Data is retained only as long as necessary for business purposes or legal compliance. Upon request and where legally permissible, personal data will be securely deleted.

8. Security

We implement reasonable technical and organizational safeguards to protect data from loss, misuse, or unauthorized access.

9. Children’s Privacy

Our services and website are not intended for individuals under age 16. If data is collected from a minor inadvertently, it will be deleted promptly.

10. Changes to This Policy

We may update this policy periodically. Material changes will be posted with an updated effective date.

12. SMS Communications and Consent

By providing your mobile phone number and opting in to receive SMS communications from Ryan C. Winter (Ryan Winter LLC), you consent to receive text messages related to our services. These messages may include appointment reminders, service updates, account-related notifications, transaction updates, customer support communications, and other business-related information.

Message Frequency

Message frequency varies based on your interactions with our business and the services you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of SMS communications at any time. To stop receiving text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. After opting out, you will no longer receive SMS communications from us unless you subsequently opt in again.

Help Instructions

For assistance, reply HELP to any message or contact us at:

Ryan C. Winter (Ryan Winter LLC)
Phone: 904-789-1276
Email: ryan@ryancwinter.com

SMS Data Privacy and Sharing

Mobile information, phone numbers, SMS consent records, and SMS opt-in data will not be shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

Any sharing of personal information is limited to contracted service providers that support our business operations, including payment processing, customer relationship management, and message delivery services. Such providers are authorized to use personal information only as necessary to perform services on our behalf and are required to protect the confidentiality and security of the information.

Consumer data collected for SMS registration, including phone numbers and consent records, will not be transferred, shared, sold, or disclosed to external organizations except as strictly necessary to provide SMS services and support our business operations.

We do not transfer or share SMS opt-in data or consent records with any external organizations for marketing purposes, even where consent might otherwise permit such sharing if prohibited by applicable program rules or regulations.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. While no method of transmission or storage is completely secure, we take reasonable measures to safeguard the information we collect and maintain.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Ryan C. Winter Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at ryanchristopherwinter@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

CONTACT US

Ryan Winter LLC
Privacy & Service Requests: ryan@ryancwinter.com
Website: ryancwinter.com